Not entirely sure where to start this review as I have mixed emotions about it.
As the confirmation email required us to be at the meeting point at 1010 and to find the banner "KTOURSTORY, my partner and I arrived accordingly. Upon arriving however, there was no banner. Instead, we found a bus with the heading "KTOURSTORY", assuming that it was our bus, we headed over to the bus but before we hopped on, a woman leading a large group of people had hopped on first. She seemed like the guide, so I decided to hop on and ask her if I was part of her tour. As I approached the bus, the driver had signaled for my partner and I to turn around and go elsewhere. Confused, I still waited for the woman to come down from the bus. Once she came out, I walked up to her but before I could say anything, she flashed me her phone and shouted "NAMI ISLAND, PETITE FRANCE AND LIGHT FESTIVAL", surprised, I looked at her phone, found a list of names including mine and assumed that I was to mark myself off, which I did.
We were then allowed to enter the bus. At this point it was 1035 - keep in mind, departure for the second meeting point was 1020 and being the first of three meeting points, it was a given that we were running behind on schedule.
Once we arrived at the second meeting point, the organisation for the tour continued to go downhill. Our guide left, then came back and shouted some instructions in Mandarin, a whole group of people on our bus then left, then a new group of people entered our bus and all of a sudden we had two new guides.
Despite the lack of organisation mentioned above, there are several points that I like to share to support my recommendation of this package.
1. Our two new tour guides Ryan (spoke Korean/English) and PePe (spoke Mandarin/Korean/English) were very friendly. They were extremely knowledgeable regarding the attractions, they explained the process of the tour at each stop very thoroughly. What I loved about their guidance was that they would gather us at the attraction's map board and identify important locations for us (toilets/restaurants/souvenir shops etc).
2. Nami Island was a beautiful attraction. Whilst I visited this island during the Winter, it was still very fun and enjoyable. There was an ostrich observatory where you could observe 4 or 5 ostriches in an open area as they roamed/ate their food; there was an ice slide to toboggan down, as well as a sky cart you could ride (basically a cart on a track built several metres off the ground that you could ride and see the island from up high).
3. Petite France personally, was my least favourite of the attractions. It's a nice place to take photos, however, we visited during the early evening when the sun was still out and not all the decor lights were on, which made the attraction seem a bit dull. In addition to this, there wasn't really much to see - the souvenir shop had little to offer and the cafe there was disappointing. I ordered two corn dogs and when I received them, I realised that they had been microwaved as the batter was very soft and soggy (my partner even heard the beep of the microwave!).
4. Garden of Morning Calm was beautiful. We went during the Winter season, hence instead of flowers, they had a light festival which was breathtaking. In addition to the lights, they had two small souvenir shops; one selling scented diffusers/candles and the other selling pot plants - both were cute stores. Prior to entering the attraction, there is a strip of three small food stalls that all sell the same food items, however, in the cold weather at an attraction where there are lots of people, having three stalls that sell the same food items made it very convenient when ordering your food as you were to receive it quickly and aren't ripped off as the prices are all the same.
Overall, it was good fun. If I could rate it 3.5/5 stars I would, but 4 will have to do (the lack of organisation definitely lost 1.5 stars worth of a rating!)